Effective date: 23 October 2026
1. Introduction
Five Tables Living Limited is committed to respecting your privacy and handling personal information with care.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us or interact with our business.
Five Tables Living Limited (6792213) is a New Zealand registered company and operates From Burnout to Balance.
In this policy, “we”, “us” and “our” refer to Five Tables Living Ltd.
We handle personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.
2. Information We May Collect
The personal information we collect depends on how you interact with us.
This may include:
Contact information
- Your name.
- Your email address.
- Your telephone number, if you provide it.
- Information you include in a message or enquiry.
Website and technical information
- Your IP address.
- Browser type, device information and operating system.
- Pages visited, access times and other technical information recorded by our website hosting or security systems.
- Cookie or analytics information, where these technologies are used.
Business and service information
If you engage with our services, purchase a product or join a programme or community, we may collect information reasonably necessary to provide that service, manage your account, process payments and communicate with you.
The information collected will depend on the service you choose and the information you provide.
Please avoid sending sensitive personal information about yourself or another person through general website contact forms or unsecured email unless it is necessary and we have provided an appropriate way to share it.
3. How We Collect Information
We may collect personal information when you:
- Visit or interact with our website.
- Contact us by email or through a contact form.
- Subscribe to receive communications from us.
- Enquire about or purchase our services or resources.
- Participate in our programmes, memberships or community spaces.
- Communicate with us through third-party platforms we use to operate our business.
We may also receive limited technical information automatically through website hosting, security, analytics or other services, depending on how our website is configured.
Where we collect personal information, we aim to explain why it is needed and how it will be used.
4. Why We Use Personal Information
We may use personal information to:
- Respond to enquiries and provide customer support.
- Deliver services, resources, memberships or products you request.
- Manage accounts, bookings, payments and subscriptions.
- Send newsletters or other communications you have requested or agreed to receive.
- Maintain, troubleshoot and improve our website and services.
- Protect our website, systems and business against misuse, fraud or security risks.
- Meet our legal, accounting and regulatory obligations.
We will use personal information for the purposes for which it was collected, or for another purpose permitted by applicable law.
We do not sell personal information to third parties.
5. Email Communications and Marketing
If you subscribe to our mailing list or otherwise agree to receive marketing communications, we may use your contact information to send relevant updates, resources, news or information about our services.
You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the email or by contacting us.
We may still send necessary service-related or administrative communications where appropriate.
We will manage marketing communications in accordance with applicable privacy and electronic messaging laws.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support essential website functions, maintain security, understand website traffic or improve the visitor experience.
The specific technologies used will depend on our website hosting, configuration and any third-party tools we choose to use.
Where analytics or other third-party technologies are enabled, those providers may collect technical information about your visit in accordance with their own privacy policies.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions.
If we introduce analytics, advertising or other tracking tools, we will review whether additional notices or consent mechanisms are required by applicable law.
7. When We Share Personal Information
We do not sell your personal information.
We may share personal information with trusted service providers where reasonably necessary to operate our business and deliver services. These may include:
- Website hosting and technical support providers.
- Email, newsletter and communication platforms.
- Booking, membership and customer management systems.
- Payment processors and accounting providers.
- Analytics, security and website performance providers, where used.
These providers may process information on our behalf or in accordance with their own terms and privacy policies.
We may also disclose personal information where required or authorised by law, or where necessary to establish, exercise or defend legal rights.
We aim to share only the information reasonably necessary for the relevant purpose.
8. Overseas Storage and Processing
Some service providers we use may store or process personal information outside New Zealand.
Where personal information is disclosed to an overseas recipient, we will take steps required by the Privacy Act 2020, including applicable requirements relating to overseas disclosures.
The privacy protections and legal requirements in other countries may differ from those in New Zealand.
If you would like more information about the providers involved in handling your information, you can contact us using the details below.
9. How We Protect Personal Information
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure or alteration.
The measures used may include access controls, account security, reputable service providers and appropriate technical safeguards.
No method of electronic transmission or storage can be guaranteed to be completely secure.
We retain access to personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
If a privacy breach occurs, we will respond in accordance with our legal obligations, including applicable requirements to notify affected individuals and the Privacy Commissioner where a breach has caused, or is likely to cause, serious harm.
10. Your Privacy Rights
Under New Zealand privacy law, you may have the right to request access to personal information we hold about you and to ask us to correct information that is inaccurate.
You can contact us to make an access or correction request.
We may need to verify your identity before responding. We will respond within the time required by applicable law and explain if we cannot fulfil a request in full.
You may also have the right to raise concerns about how your information has been handled.
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner in New Zealand at https://www.privacy.org.nz/.
11. Children’s and Other People’s Information
Please take care when providing personal information about another person, including a child or young person.
Only provide information you are authorised to share and that is reasonably necessary for the purpose.
We aim to handle information about children, young people and families with particular care. We do not invite people to submit unnecessary sensitive information through our general website.
Where our services involve information about children or other individuals, we will handle that information in accordance with applicable privacy obligations.
12. Third-Party Websites and Platforms
Our website may link to external websites, social media platforms or services operated by other organisations.
We are not responsible for the privacy practices of those third parties. If you visit another website or use an external service, please review its privacy policy before providing personal information.
Information you share on social media or in third-party community platforms may be subject to the privacy settings and policies of those platforms.
13. Changes to This Privacy Policy
We may update this Privacy Policy as our business, website, services or legal obligations change.
The latest version will be published on this page with an updated effective date where appropriate.
14. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy concern, please contact:
Five Tables Living Limited
Email: admin@fivetablesliving.com
Website: https://fivetablesliving.com
New Zealand